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Feedback submission form

feedback form

Your Feedback Lights Our Way

At Gachbarg Yazd, we believe that nothing is more valuable than the trust and satisfaction of our customers.
We constantly strive to deliver products that best meet your needs by using high-quality raw materials, modern technology, and a specialized team.

However, this journey would not be complete without your presence and support.
Your opinions, suggestions, and even honest criticisms help us strengthen our advantages and improve our weaknesses.

Every experience you have had—whether purchasing, using our products, or interacting with our support team—can contribute to the growth and progress of our company.
By sharing your feedback, you not only help us improve the quality of our services but also take part in building a better future for the gypsum board industry.

We invite you to share your valuable experiences and perspectives with us.

How can I submit my complaint?

You can submit your complaint along with your contact information through the dedicated complaints form on the Feedback Submission page.

What issues can I raise as a complaint?

    • Product quality (Gachbarg, tiles, profiles, etc.)

    • Delivery method, packaging, or delivery time

    • Behavior or responsiveness of the sales department and representatives

    • Issues related to after-sales service and warranty

    • Other topics related to the company’s services

Will my information remain confidential?

✅ All customer information and complaint details are recorded completely confidentially and are used solely to improve services and resolve issues.

What are the other ways to submit a complaint?

In addition to the online form, you can submit your complaint via:

  • Factory Phone: +98 35 3842 4471

  • Sales Department: +98 913 374 0356 / +98 913 374 0354

  • Security (Emergency and Urgent Cases): +98 913 374 0256

  • Email: info@ygigco.com

  • Factory Address: Yazd, Mehriz, Kilometer 5, Harafteh Road

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